Draper of Glastonbury Fred Slipper

Look after your new shoes and they’ll last you a lifetime. We’ve got everything you could need, from waxes and polishes, to shoe trees and shoe horns.

Learn more about Shoe Care

Our delivery costs per region are as follows:

UK
Up to £30 - £3.50
Over £30 - FREE

EU
Up to £199 - £12.00
Over £199 - FREE
EXPRESS - £16.50

NON-EU
Up to £199 - £15.00
Over £199 - FREE
EXPRESS - £20.00

Returns period extended to 15th January 2025

We want you to be 100% delighted with your purchase from Robinson’s Shoes. On the rare occasion where you might need to return your item(s), here are our simple returns policy notes. These terms do not affect your statutory rights.

Online purchases must be returned by post with the completed returns slip provided included with your item(s). You can also drop off online returns to one of our stores; please package the returns form along with the item(s). Items purchased online and returned in-store will be processed as per our online returns policy. In-store purchases must be returned to the store you originally made the purchase from.

The customer accepts responsibility for the returned goods until they reach us. For online purchases, we suggest you use a secure delivery method, which requires a signature upon delivery, such as Royal Mail First Class (Recorded Delivery). In cases where a returned item(s) is damaged in transit to us or the item(s) fails to reach us, a refund or replacement will not be issued.

Further details are available here.